Ai88 Privacy Policy

1 Introduction

Welcome to ai88. We believe that every player's privacy is a fundamental right. This Privacy Policy ("Policy") applies to users of the ai88.bar website and mobile application. By using ai88's services, you are considered to have accepted this Privacy Policy.

This policy clearly outlines what information we collect, how it is used, how long it is retained, and what rights you have. Our goal is to earn your trust through complete transparency.

Ai88 complies with international data protection laws and regulations, and follows industry best practices to safeguard user information. We regularly review and upgrade our security infrastructure as needed.

2 What Information We Collect

Ai88 collects several types of data, which can be grouped into three main categories:

3 How We Collect Your Data

Ai88 collects your information through various methods:

• Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically Collected: When you use our site, your device details, IP address, login time, and related data are recorded automatically.
• Cookies & Tracking: Cookies are used to improve website performance and remember your preferences.
• Payment Providers: Transaction details received from the payment gateway during deposits or withdrawals.
• Third-Party Verification: Data received from trusted third-party services for identity and age verification.

4 Purpose of Data Use

The information collected about you is used for the following purposes:

• Account Management: To create, maintain, and secure your profile.
• Service Delivery: For gaming, payment processing, and bonus distribution.
• Identity Verification (KYC): To comply with international financial regulations and prevent money laundering.
• Customer Support: To resolve your issues and handle complaints.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the platform.

5 Data Sharing Policy

Ai88 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
• Identity Verification Services: Required information is shared with the verification authority as part of the KYC process.
• Legal Authorities: Providing information in response to a court order or lawful request from a government authority is a legal obligation.
• Technology Service Providers: Server hosting and cloud service providers are granted limited access for operational purposes and are bound by strict confidentiality agreements.

6 Cookies & Tracking

The following types of cookies are used on the ai88 website:

• Essential Cookies: These are essential for maintaining login sessions and ensuring site security — the site cannot function without them.
• Performance Cookies: To analyze which sections of the site are most used and improve overall performance.
• Functional Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: To analyze user behavior and enhance our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

7 Data Retention Period

Ai88 does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: A minimum of 5 years after account closure (as required by law).
• Financial Transaction Records: Up to 7 years (in accordance with anti-money laundering regulations).
• KYC Documents: 5 years after account closure.
• Communication Records: 3 years.
• Technical Logs: 12 months.

8 Your Rights

As an ai88 member, you have the following rights:

To exercise these rights, contact our support team. We typically respond to your request within 30 days.

9 Children's Privacy

Ai88 is an adult gaming platform and is not intended for anyone under 18. We do not knowingly collect personal information from minors.

We verify age during the registration process. If we discover that a minor's information has been collected inadvertently, that account will be closed immediately and the associated data deleted.

10 Security Measures

Ai88 employs a multi-layered security system to protect your data:

• TLS/SSL Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): You have the option to enable 2FA on your account for an extra layer of security.
• Firewall & IDS: Advanced firewalls are in place to prevent unauthorized access and cyber attacks.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Data Backup: Your data is regularly backed up and stored securely.
• Staff Training: All our staff receive regular training on data protection.

11 Policy Updates

Ai88 reserves the right to update this Privacy Policy as needed. When changes are made:

• The date of any changes will be updated at the top of this page.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of ai88 after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

12 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 Support Available
• Response Time: Usually within 24–48 hours
• Language: Assistance available in both Bengali and English