Safe Gaming

Ai88's Responsible Gaming Guidelines

Gaming should be fun — not stressful. ai88 believes that building healthy gaming habits is every player's right, and we're with you every step of the way.

18+
Minimum Age
24/7
Support
5
Protection Tools
18+
For Adults Only
Age 18 and Above Only
Deposit Limit ControlActive
Session Time TrackingActive
Self-Exclusion SystemAvailable
Age Verification (KYC)Mandatory
If gaming becomes a problem, contact us right away.

What is Responsible Gaming and why Urgent?

Online gaming and betting are a source of entertainment for many. But without proper limits, it can become a problem. At ai88, we Responsible Gamingnot just as a rule — it's our commitment.

Responsible gaming means understanding your budget, respecting time limits, and never treating gaming as a source of income. ai88 offers multiple safety tools that put you in control of your own gaming habits.

International research shows that problem gaming develops gradually, which is why staying aware from the start matters. Read our responsible gaming guidelines, reflect on your own behavior, and use our tools whenever you need them.

Keep in Mind: Gaming should be enjoyable — when it starts feeling like an obligation or creates financial pressure, it's time to take a break.

In ai88's Responsible Gaming section, you'll find how to set limits, use self-exclusion, recognize signs of problem gaming, and access professional support. Read this page carefully — it's here to help make your gaming experience safer.

Quick Guide
1
Set a Budget

Only play with money you can afford to lose without affecting your daily life.

2
Respect Your Time Limits

Decide in advance how long you'll play each day and stick to that limit.

3
Don't Chase Your Losses

Chasing losses by placing bigger bets after a loss is the biggest mistake you can make.

4
Take Regular Breaks

Take breaks during long sessions. Playing without stopping impairs your ability to make sound decisions.

5
Don't Hesitate to Seek Help

If you think there's a problem, contact ai88 support or seek professional advice.

Ai88's Safety Tools

Ai88 provides these protective tools to help keep your gaming experience safe

Set a Deposit Limit

You can set a maximum deposit limit for yourself — daily, weekly, or monthly. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a time limit for your gaming sessions. Once the limit is reached, ai88 will automatically alert you and end the session if needed.

Cooling-Off Period

If you feel like you need a break, set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, you won't be able to place any bets and limits cannot be reduced.

Self-Exclusion

If you find it hard to control your gaming, use the self-exclusion feature. You can fully deactivate your account for anywhere between 6 months and 5 years. Your account cannot be reactivated before the selected period ends.

Reality Check

At set intervals, ai88 will display a pop-up showing your current session duration and win/loss summary. This keeps you grounded in the reality of your session.

24/7 Support & Counselling

Reach out to the ai88 support team at any time. Our trained agents will help you use the right tools and connect you with professional organisations if needed.

Problem Gaming Signs

If even one of the signs below applies to you, take it seriously and seek help.

Spending Over Budget — Depositing more than your set limit, or using money meant for other essential expenses on gaming.

Chasing Losses — Trying to win back lost money by placing larger bets after a loss.

Hiding from family — Hiding information about your gaming from family or friends, or lying about it.

Feeling restless when not gaming — Feeling irritable, anxious, or restless when you're unable to play.

Affecting sleep and health — Experiencing sleep issues, difficulty focusing at work, or physical health problems due to gaming.

Borrowing money or facing financial difficulty — Borrowing money from friends or family, or dipping into savings, to keep gaming.

Self-Assessment Checklist

Ask yourself the following questions and answer them honestly:

Ask Yourself
1 Did you spend more than the budget you set last week?
2 Do you find it difficult to stop gaming?
3 Have you hidden information about your gaming from family or people close to you?
4 Do you feel angry or frustrated after a loss?
5 Is gaming affecting your work, studies, or family responsibilities?
6 Have you tried to stop gaming but couldn't?
7 Are you placing bigger bets to try to recover your losses?
8 Is gaming having a negative impact on your mental wellbeing?

If you answered "Yes" to 3 or more questions, contact ai88 support right away or use the self-exclusion tool.

How to Use Protection Tools Will Use

Ai88's safety tools are easy to use. Just follow the steps below.

01
Log in to your account

Log in to your ai88 account first, then go to your profile settings.

02
Open the "Responsible Gaming" menu

Go to the "Responsible Gaming" section in your settings.

03
Choose Your Preferred Tool

Deposit limits, time limits, cooling-off periods, or self-exclusion — choose what works best for you.

04
Confirm Limit

Set and confirm your limit. Changes will take effect immediately.

Important: Decreasing a deposit limit takes effect immediately. However, increasing a limit will only apply 24 hours after the request is made — this delay is intentional to prevent impulsive decisions.

Minors Protection

Ai88 is a strictly 18+ Platform. We verify identity at multiple levels to prevent access by minors.

Date of birth is verified at registration, and a government-issued ID is required through the KYC process before any withdrawal. If an account is suspected to belong to a minor, we close it immediately and any deposited funds will not be refunded.

If you have children under 18 at home, use a PIN lock on your device and keep the ai88 app protected with a password.

Parents and guardians can install parental control software on their devices to block access to gaming sites. This is an effective way to keep children away from online gaming.

Family Involve

Responsible gaming isn't just a personal matter. Have open conversations with your family about your gaming habits.

Let Your Family Know

Let your family know how much you're playing and spending. Transparency builds trust.

Tell Someone You Trust

If gaming feels hard to control, talk to a trusted friend or family member and ask for help.

Review Regularly

Track your gaming spending and time every month. Watch for patterns and take action if needed.

General FAQ

Answers to frequently asked questions from members about responsible gaming

Log in to your account, go to Profile Settings, and select the "Responsible Gaming" option. From there, you can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

Once Self-Exclusion is activated, it cannot be cancelled before the selected period (6 months to 5 years) ends. This is intentional — it's designed to prevent impulsive decisions from reversing the commitment. Once the period is over, your account can be reactivated.

Start by reaching out to ai88's 24/7 live chat support — our trained team will help you take the right steps. You should also let a trusted family member know, and consider speaking with a professional mental health counsellor if needed.

A cooling-off period is a short-term break (24 hours to 6 weeks) during which you temporarily stop placing bets. Self-exclusion is a long-term measure (6 months to 5 years) where your account is fully deactivated and cannot be reactivated before the set period ends.

Absolutely not. ai88 is strictly an 18+ platform. Date of birth is verified at registration, and a government-issued ID is required through the KYC process before any withdrawal. If an account is found to belong to a minor, it is closed immediately.

When Reality Check is enabled, a pop-up will appear at set intervals (e.g., every 30 minutes) showing your current session duration, total bets placed, and win/loss summary. It keeps you aware of your actual gaming activity.
Safe Gaming

Play with enjoyment, responsibly

Join ai88 and enjoy a safe, transparent, and responsible gaming environment. We're always here for you.

18+ Verified Protection Tools Available 24/7 Bangla Support
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